Sign the petition for better electricity consumer care.
Electricity is essential for health and wellbeing. Most of us rely on it to stay warm, cook dinner and keep the lights on. But the Electricity Authority - who sets the rules for retailers - is not doing enough to protect kiwis who are struggling to pay their bills.
We are asking the Electricity Authority to:
Ban disconnection/reconnection fees that harm the most vulnerable
Protect prepay customers by reining in unfair prices and tracking disconnections
Protect everyone by making the Consumer Care Guidelines mandatory.